The Patchwork app is user-friendly and designed to be intuitive. Each shift will progress through different stages outlined below:

Shifts that appear as available will have an orange border and can be booked into. Just tap on the shift and if you are happy with the details of the shift, tap again to confirm. This will change the shift to applied. Please note! If the shift grade does not match your grade, there may be a change in the hourly rate to match your grade as set by the Trust

Once you have applied to a shift it will appear in your planner tab. A notification will be sent to the department alerting them that you have applied to the shift. They will then need to approve you on the shift.

Once you have been accepted on to a shift, the shift status will change to booked. This will still appear in your planner tab. You will receive email confirmation when your shift has been accepted. Once you have worked the shift, tap on the shift in your phone and ensure you get your digital timesheet signed off by a predesignated authoriser on the ward!

It is important to ensure your shift is signed off, this step confirms attendance of the shift. Depending upon the Trust/department, sign-off may not be available via the app. This means you will have to request sign-off. Alternatively, you may have forgotten to sign off your shift. These shifts will appear in the Timesheets tab. Please ensure you sign off shifts promptly to ensure you get paid.

Tip!
If you have forgotten to obtain sign off, please email the department and cc the bank team who will be able to support you in getting the shift signed off. Alternatively, sign the shift off when you are next on the ward.

This has confirmed that your shift has been signed off! The shift will then remain with the department for the next step.

Your shift has now been approved by a budget holder from the department and is on it's way to payroll!

The shift is now with payroll. Shift complete!