Patchwork streamlines and digitises the process of managing worker shifts from booking, signing-off and paying shifts. In Patchwork, shifts pass a few stages before they are sent to payroll.

Depending on your job role within the Organisation and account permissions on Patchwork, you will be responsible for different parts of this process. Here is a quick overview of the system. Our team are also on hand for any further training you or your team need.


Shifts can be filtered by the above statuses; this will make it easier to see outstanding actions. For instance, filtering by signed-off to see what shifts you need to approve for payment.

Please note: As per Organisation configuration your hub may only have 1 step authorisation of shifts and so once a shift is signed off it will be captured on the next payment file. However if 2 step authorisation is in place shifts will need to be approved for payment as well, in order for that shift to be captured on the next payment file.

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