When a Client sends a shift to agency, it will automatically appear within the portal. Click on the Shift ID to view the shift details. Note that the portal will display the status of the shift, whether it is Available, Booked or Proposed. If booked, the name of the worker will show.
Click on Propose Agency Worker and select the relevant worker from the list
Amend the Charge Rate and/or PAYE rate if applicable then Confirm Propose Worker