Patchwork Health

New to Patchwork? Find out what Patchwork does right here!

Sit back, and say Hello to Patchwork.

Emma Ricketts

I'm a Bank Hub User 

Registering and logging in

Different Patchwork accounts and how to create new users

Patchwork hub users

I need a Patchwork account - what do I do?

Patchwork user accounts 

Adding doctors both externally and internally on to the internal staff bank

How does Patchwork facilitate recruitment on to the bank?

I need a doctor to register with Patchwork so I can assign them to a shift. What do they need to do?

My workers are not on Patchwork, what do I need to do?

How do I suspend a worker?

Recruitment

How do I sign off an outstanding timesheet?

What does a shift look like in Patchwork?

A shift journey on Patchwork

How do I post a vacancy?

How do I change a worker's grade on the system?

How do I make a Worker an "Instant Booker"?

Requiring new department to add shifts on to on Patchwork

How do I create a new department?

How do I post multiple vacancies?

This article describes the different ways shifts are filled on Patchwork

How do I assign shifts to locums?

How do I action a 'pending' shift?

How do I post a shift with a pre-assigned locum?

How do I sign-off a completed shift for a locum?

How do I assign a locum to multiple vacancies?

How do I change the details of a shift?

No longer need a shift? Here's how to remove it from the system

How do I cancel shifts on Patchwork?

How to view the audit trails of all shifts

Shift audit trail

Shift Management

Simple Rate Escalation

Advanced Rate Escalation

Rate Escalations

How to process shifts for payment

Shift payment process

Processing Payments

What is a Collab Bank?

How can I send shifts to Collab Bank?

How to process Collab Bank payments?

Collab Bank

Agency Management

Managing Agencies

How do I view a locum’s upcoming or past shifts?

How do I export shift data for reporting?

The new reporting tool to see how your Trust is performing!

Patchwork Insights

Data Analysis and Reporting

Support

Find answers and get help from Intercom Support and Community Experts

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