I'm a Bank App User

Welcome to PATCHWORK. Your best work starts here

Written by Emma Ricketts
Updated over a week ago

How does Patchwork work?

Navigating the Patchwork app and the web worker view

Written by Emma Ricketts
Updated over a week ago

How to join COVID Vaccination Banks?

Click on your staff group below to support you in joining your Organisation on Patchwork

Written by Emma Ricketts
Updated over a week ago

Beginning your Patchwork journey

Steps to creating an account on Patchwork

Written by Emma Ricketts
Updated over a week ago

I haven’t received a verification email after registering. What do I do?

Written by Emma Ricketts
Updated over a week ago

I am a substantive who wants to work bank shifts. How do I proceed?

Written by Emma Ricketts
Updated over a week ago

I currently do not work at this organisation but want to book bank shifts. How do I proceed?

Written by Emma Ricketts
Updated over a week ago

Joining the North West London Collaborative Bank

Written by Emma Ricketts
Updated over a week ago

Joining the North West Doctors in Training Collaborative Bank (DiT)

Written by Emma Ricketts
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How do I share a shift with a friend or colleague?

Written by Emma Ricketts
Updated over a week ago

A shift on Patchwork

What are the steps of a Patchwork shift?

Written by Emma Ricketts
Updated over a week ago

How do I book into shifts?

Written by Emma Ricketts
Updated over a week ago

How do I view shifts that are only relevant to me?

Written by Emma Ricketts
Updated over a week ago

How do I obtain sign-off for my shift(s)?

Written by Emma Ricketts
Updated over a week ago

Adjusting shift details

Written by Emma Ricketts
Updated over a week ago

I forgot to sign off my shift - what do I do?

Written by Emma Ricketts
Updated over a week ago

I've worked a bank shift that wasn't put on Patchwork. How can I get paid/get it on the system?

Written by Emma Ricketts
Updated over a week ago

What if I can’t see any shifts on the app?

Written by Emma Ricketts
Updated over a week ago

What is the shift cancellation policy?

Written by Emma Ricketts
Updated over a week ago

How do I adjust my notification preferences?

Written by Emma Ricketts
Updated over a week ago

When will I get paid?

Written by Emma Ricketts
Updated over a week ago

I want to query the amount I've been paid

Written by Emma Ricketts
Updated over a week ago

Tax, pension P45/P60 related queries

Written by Emma Ricketts
Updated over a week ago

Who do I contact regarding queries?

Written by Emma Ricketts
Updated over a week ago

Staff Bank Contact Details

Written by Emma Ricketts
Updated today