https://faq.patchwork.health/how-do-i-share-a-shift-with-a-friend-or-colleague2026-02-27https://faq.patchwork.health/what-are-itemised-payments-and-how-do-i-use-them2026-02-27https://faq.patchwork.health/migrated/how-do-i-sent-a-shift-to-patchwork-bank-from-patchwork-rotahttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Screenshot%202024-02-01%20at%2014-04-10-png.pngScreenshot20240201at140410pngScreenshot20240201at140410pnghttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller22025-11-19https://faq.patchwork.health/how-do-i-action-a-pending-shift2026-02-27https://faq.patchwork.health/migrated/how-do-i-view-my-roster-profile-details-contracthttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/image-png-Apr-03-2023-02-04-53-3157-PM.pngimagepngApr0320230204533157PMimagepngApr0320230204533157PMhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller22023-04-12https://faq.patchwork.health/migrated/how-do-i-set-up-a-pin-to-sign-off-timesheetshttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/image-png-Sep-06-2023-06-32-40-7808-PM.webpimagepngSep0620230632407808PMimagepngSep0620230632407808PMhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller22025-06-13https://faq.patchwork.health/migrated/sit-back-and-say-hello-to-patchworkhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic312023-04-13https://faq.patchwork.health/i-am-a-substantive-who-wants-to-work-bank-shifts.-how-do-i-proceed2026-02-27https://faq.patchwork.health/migrated/i-havent-received-a-verification-email-after-registering.-what-do-i-dohttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller22023-03-06https://faq.patchwork.health/how-do-i-view-a-locums-upcoming-or-past-shifts2026-02-27https://faq.patchwork.health/migrated/how-do-i-post-multiple-shiftshttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Screenshot%202024-03-26%20at%2014.11.47.pngScreenshot20240326at141147Screenshot20240326at1411472024-04-09https://faq.patchwork.health/how-do-i-update-my-contact-details2026-02-27https://faq.patchwork.health/how-do-i-select-an-appraisee2026-02-27https://faq.patchwork.health/what-is-the-shift-cancellation-policy2026-02-27https://faq.patchwork.health/migrated/how-do-i-end-date-a-worker-on-rosterhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/nYS8zGRJrO3P4hbQP2QE-gif.gifnYS8zGRJrO3P4hbQP2QEgifnYS8zGRJrO3P4hbQP2QEgif2023-11-14https://faq.patchwork.health/my-exception-report-has-been-rejected-how-do-i-dispute-this2026-02-27https://faq.patchwork.health/migrated/worker-availability-for-live-rostershttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic312025-11-19https://faq.patchwork.health/migrated/what-is-collab-bankhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/Help%20Centre%20images/Bank%20for%20managers/Collab%20bank%20-%20viewing%20worker%20primary%20organisation.pngCollabbankviewingworkerprimaryorganisationCollabbankviewingworkerprimaryorganisationhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller22025-08-23https://faq.patchwork.health/assignment-report2026-02-27https://faq.patchwork.health/how-do-i-assign-shifts-to-workers-12026-02-27https://faq.patchwork.health/migrated/how-do-i-reset-my-password-1https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic312025-11-25https://faq.patchwork.health/how-do-i-use-the-patchwork-rota-app2026-02-27https://faq.patchwork.health/how-can-i-check-if-my-msf360-patient-feedback-forms-have-been-received2026-02-27https://faq.patchwork.health/migrated/can-i-add-on-call-shifts-to-a-blockhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller22024-04-12https://faq.patchwork.health/rate-escalations2026-02-27https://faq.patchwork.health/how-do-i-create-a-new-shift-on-activity-by-day-view2026-02-27https://faq.patchwork.health/adding-retrospective-shifts2026-02-27https://faq.patchwork.health/managing-agency-tiers2026-02-27https://faq.patchwork.health/hiring-managers-guide-how-to-sign-off-weekly-timesheets2026-02-27https://faq.patchwork.health/day-view2026-02-27https://faq.patchwork.health/migrated/how-do-i-add-a-worker-to-an-existing-department-listhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/image-png-Nov-19-2025-10-58-11-6409-AM.pngimagepngNov1920251058116409AMimagepngNov1920251058116409AMhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic312025-11-19https://faq.patchwork.health/how-to-manage-visa-restrictions-on-a-workers-profile2026-02-27https://faq.patchwork.health/migrated/how-can-i-send-shifts-to-collab-bankhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/Help%20Centre%20images/Bank%20for%20managers/Collab%20bank%20-%20shift%20applications%20-%20review%20applications%20-%20shift%20details.pngCollabbankshiftapplicationsreviewapplicationsshiftdetailsCollabbankshiftapplicationsreviewapplicationsshiftdetailshttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/Help%20Centre%20images/Bank%20for%20managers/Shift%20list%20view%20-%20sent%20to%20collaborative.pngShiftlistviewsenttocollaborativeShiftlistviewsenttocollaborativehttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/Help%20Centre%20images/Bank%20for%20managers/Collab%20bank%20-%20shift%20applications%20-%20selected.pngCollabbankshiftapplicationsselectedCollabbankshiftapplicationsselectedhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/Help%20Centre%20images/Bank%20for%20managers/Send%20to%20collab%20bank%20-%20action%20bar.pngSendtocollabbankactionbarSendtocollabbankactionbar2025-08-23https://faq.patchwork.health/how-do-i-post2026-02-27https://faq.patchwork.health/migrated/how-do-i-amend-a-workers-leave-entitlementhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic312025-11-19https://faq.patchwork.health/how-do-i-post-a-shift-with-a-pre-assigned-worker2026-02-27https://faq.patchwork.health/kb-search-resultshttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic312026-02-27https://faq.patchwork.health/i-cant-see-my-leave-entitlement2026-02-27https://faq.patchwork.health/how-do-i-assign-a-worker-to-multiple-shifts2026-02-27https://faq.patchwork.health/how-do-i-login-to-patchwork-insights-12026-02-27https://faq.patchwork.health/why-cant-i-approve-a-swap-request2026-02-27https://faq.patchwork.health/migrated/i-cant-see-my-leave-entitlementhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/App%20entitlement%20(1)-png-1.pngAppentitlement1png1Appentitlement1png12025-11-19https://faq.patchwork.health/how-do-i-resend-the-agency-worker-activation-email2026-02-27https://faq.patchwork.health/migrated/how-do-i-resend-the-agency-worker-activation-emailhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Screenshot%202025-02-04%20at%2015.29.52.pngScreenshot20250204at152952Screenshot20250204at152952https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Screenshot%202025-02-04%20at%2015.28.51.pngScreenshot20250204at152851Screenshot20250204at152851https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic312025-02-04https://faq.patchwork.health/how-do-i-resolve-the-ni-doesnt-match-error-when-adding-an-agency-worker2026-02-27https://faq.patchwork.health/migrated/how-do-i-action-a-proposal-shifthttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Screenshot%202023-05-18%20at%2011.35.20.pngScreenshot20230518at113520Screenshot20230518at113520https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Screenshot%202023-05-18%20at%2011.45.22.pngScreenshot20230518at114522Screenshot20230518at1145222025-03-20https://faq.patchwork.health/how-does-in-app-timesheet-authorisation-work2026-02-27https://faq.patchwork.health/migrated/rate-escalationshttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/Shift%20list%20view%20-%20escalated%20rate%20cropped.pngShiftlistviewescalatedratecroppedShiftlistviewescalatedratecroppedhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/Help%20Centre%20images/Bank%20for%20managers/Shift%20details%20-%20escalate%20rate%20-%20simple.pngShiftdetailsescalateratesimpleShiftdetailsescalateratesimplehttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/Help%20Centre%20images/Bank%20for%20managers/Escalated%20rate%20authorisation%20receipt%20email.pngEscalatedrateauthorisationreceiptemailEscalatedrateauthorisationreceiptemail2025-08-22https://faq.patchwork.health/migrated/how-does-a-worker-gain-access-to-view-their-rosterhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller22023-04-12https://faq.patchwork.health/migrated/i-currently-do-not-work-at-this-organisation-but-want-to-book-bank-shifts.-how-do-i-proceedhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/IMG_6390.pngIMG6390IMG6390https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/IMG_6391.jpgIMG6391IMG6391https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/IMG_6392.jpgIMG6392IMG63922023-05-18https://faq.patchwork.health/how-can-i-see-information-about-the-rota-pattern-or-template-when-managing-the-roster2026-02-27https://faq.patchwork.health/how-do-i-cancel-a-leave-request2026-02-27https://faq.patchwork.health/i-forgot-to-sign-off-my-shift-what-do-i-do2026-02-27https://faq.patchwork.health/migrated/using-the-multi-select-toolhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/image%20(22).pngimage22image22https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/image%20(23).pngimage23image232025-11-19https://faq.patchwork.health/locking2026-02-27https://faq.patchwork.health/migrated/why-can-i-not-submit-the-appraisal-to-the-revalidation-teamhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/image-png-Oct-06-2025-02-37-39-8981-PM.pngimagepngOct0620250237398981PMimagepngOct0620250237398981PMhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/image-png-Oct-06-2025-02-42-32-3985-PM.pngimagepngOct0620250242323985PMimagepngOct0620250242323985PMhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/image-png-Oct-06-2025-02-39-28-8882-PM.pngimagepngOct0620250239288882PMimagepngOct0620250239288882PM2025-10-06https://faq.patchwork.health/how-can-i-send-shifts-to-collab-bank2026-02-27https://faq.patchwork.health/migrated/how-do-i-add-a-worker-to-a-shift-activity-on-the-rotahttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic312025-11-19https://faq.patchwork.health/migrated/who-do-i-contact-regarding-querieshttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller22025-11-25https://faq.patchwork.health/how-do-i-request-sick-leave2026-02-27https://faq.patchwork.health/minimum-enforced-breaks2026-02-27https://faq.patchwork.health/how-do-i-add-leave-to-a-rota-annual-leave-study-leave-sick-leave-special-leave-12026-02-27https://faq.patchwork.health/migrated/how-do-i-change-the-details-of-a-shifthttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Screenshot%202024-12-09%20at%2012.25.21.pngScreenshot20241209at122521Screenshot20241209at122521https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic312024-12-09https://faq.patchwork.health/migrated/why-is-an-agency-booking-showing-as-provisionalhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic312025-03-20https://faq.patchwork.health/migrated/managing-agency-tiershttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic312025-11-25https://faq.patchwork.health/how-to-get-in-touch-with-customer-care2026-02-27https://faq.patchwork.health/revoke-a-worker-from-a-shift2026-02-27https://faq.patchwork.health/migrated/how-do-i-cancel-a-leave-requesthttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller22023-09-11https://faq.patchwork.health/i-want-to-query-the-amount-ive-been-paid2026-02-27https://faq.patchwork.health/what-is-a-fraud-declaration-and-why-does-a-worker2026-02-27https://faq.patchwork.health/how-to-filter-your-data-on-patchwork-insights2026-02-27https://faq.patchwork.health/migrated/proposing-a-worker-for-a-shifthttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/Help%20Centre%20images/Agency%20Manager%20for%20managers%20and%20agencies/Agency%20proposal%20-%20rate%20card%20breakdown.pngAgencyproposalratecardbreakdownAgencyproposalratecardbreakdownhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/Help%20Centre%20images/Agency%20Manager%20for%20managers%20and%20agencies/Agency%20manager%20-%20propose%20worker%20%20-%20cropped.pngAgencymanagerproposeworkercroppedAgencymanagerproposeworkercroppedhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/Help%20Centre%20images/Agency%20Manager%20for%20managers%20and%20agencies/Agency%20manager%20-%20shift%20details%20-%20cropped.pngAgencymanagershiftdetailscroppedAgencymanagershiftdetailscropped2025-08-26https://faq.patchwork.health/how-do-i-suspend-a-worker2026-02-27https://faq.patchwork.health/how-to-process-collab-bank-payments2026-02-27https://faq.patchwork.health/what-is-collab-bank2026-02-27https://faq.patchwork.health/how-do-i-remove-a-worker-from-a-shift2026-02-27https://faq.patchwork.health/creating-and-managing-service-plans2026-02-27https://faq.patchwork.health/migrated/autocascadehttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic312024-03-14https://faq.patchwork.health/migrated/how-do-i-sign-off-an-outstanding-timesheet-that-has-amended-hours-duplicatehttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Screenshot%202024-11-13%20at%2010.05.49.pngScreenshot20241113at100549Screenshot20241113at100549https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Screenshot%202024-11-13%20at%2009.56.38.pngScreenshot20241113at095638Screenshot20241113at095638https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/Help%20Centre%20images/Bank%20for%20managers/Reject%20sign-off%20request%20for%20amended%20timesheets%20-%20cropped.pngRejectsignoffrequestforamendedtimesheetscroppedRejectsignoffrequestforamendedtimesheetscropped2025-10-21https://faq.patchwork.health/migrated/how-do-i-approve-shifts-for-payment-duplicatehttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic312025-10-21https://faq.patchwork.health/migrated/how-to-filter-your-data-on-patchwork-insightshttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/Help%20Centre%20images/Reporting/Cropped/Patchwork%20Insights%20-%20drill%20click%20cropped.pngPatchworkInsightsdrillclickcroppedPatchworkInsightsdrillclickcroppedhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/Help%20Centre%20images/Reporting/Cropped/Patchwork%20Insights%20-%20how%20to%20drill%20down%20cropped.pngPatchworkInsightshowtodrilldowncroppedPatchworkInsightshowtodrilldowncroppedhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/Help%20Centre%20images/Reporting/Cropped/Patchwork%20Insights%20-%20filters%20example%20cropped.pngPatchworkInsightsfiltersexamplecroppedPatchworkInsightsfiltersexamplecroppedhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/Help%20Centre%20images/Reporting/Cropped/Patchwork%20Insights%20-%20filter%20end%20date%20cropped.pngPatchworkInsightsfilterenddatecroppedPatchworkInsightsfilterenddatecroppedhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/Help%20Centre%20images/Reporting/Cropped/Patchwork%20Insights%20-%20drill%20down%20menu%20cropped.pngPatchworkInsightsdrilldownmenucroppedPatchworkInsightsdrilldownmenucropped2025-08-29https://faq.patchwork.health/migrated/how-do-i-assign-activity-to-a-shift-on-the-rosterhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Screenshot%202024-04-15%20at%2012-59-11-png.pngScreenshot20240415at125911pngScreenshot20240415at125911pnghttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller22025-11-19https://faq.patchwork.health/migrated/i-need-a-patchwork-account-what-do-i-dohttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic312025-11-25https://faq.patchwork.health/how-do-i-reset-mfa-for-my-account2026-02-27https://faq.patchwork.health/migrated/my-exception-report-has-been-rejected-how-do-i-dispute-thishttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic312023-10-20https://faq.patchwork.health/how-do-i-swap-a-shift2026-02-27https://faq.patchwork.health/migrated/how-do-i-request-sick-leavehttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller22024-05-23https://faq.patchwork.health/how-do-i-create-a-shift-template2026-02-27https://faq.patchwork.health/how-do-i-create-a-new-department-list2026-02-27https://faq.patchwork.health/migrated/how-do-i-view-a-locums-upcoming-or-past-shiftshttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller22025-04-03https://faq.patchwork.health/migrated/how-to-manage-visa-restrictions-on-a-workers-profilehttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/Help%20Centre%20images/Bank%20for%20managers/Visa%20restriction%20-%20warning%20popup.pngVisarestrictionwarningpopupVisarestrictionwarningpopuphttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/Help%20Centre%20images/Bank%20for%20managers/Bank%20mobile%20app%20-%20visa%20restriction%20warning%20-%20apply.pngBankmobileappvisarestrictionwarningapplyBankmobileappvisarestrictionwarningapplyhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller22025-08-26https://faq.patchwork.health/migrated/how-does-in-app-timesheet-authorisation-workhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller22023-09-06https://faq.patchwork.health/how-do-i-add-a-new-exception-reporting-clinical-supervisor-for-a-worker2026-02-27https://faq.patchwork.health/how-do-i-sign-off-a-completed-shift-for-a-worker2026-02-27https://faq.patchwork.health/how-do-i-add-or-update-a-revalidation-date2026-02-27https://faq.patchwork.health/how-do-i-amend-a-workers-contract-details2026-02-27https://faq.patchwork.health/migrated/how-do-i-create-a-block-of-shiftshttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Screenshot%202024-04-12%20at%2011.25.17.pngScreenshot20240412at112517Screenshot20240412at112517https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Screenshot%202024-04-12%20at%2011.26.50.pngScreenshot20240412at112650Screenshot20240412at112650https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Screenshot%202024-04-12%20at%2011.25.59.pngScreenshot20240412at112559Screenshot20240412at112559https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Screenshot%202024-04-12%20at%2011.25.06.pngScreenshot20240412at112506Screenshot20240412at112506https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Screenshot%202024-04-12%20at%2011.29.44.pngScreenshot20240412at112944Screenshot20240412at1129442024-04-12https://faq.patchwork.health/how-do-i-add-a-workers-cost-centre2026-02-27https://faq.patchwork.health/migrated/can-i-revert-a-published-roster-to-drafthttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller22025-11-19https://faq.patchwork.health/i-dont-have-the-option-to-submit-my-timesheet-off-in-the-app2026-02-27https://faq.patchwork.health/migrated/how-do-i-create-a-new-department-listhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic312025-11-19https://faq.patchwork.health/migrated/how-do-i-add-a-workerhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/Help%20Centre%20images/Organisational%20settings%20and%20access/Create%20worker.pngCreateworkerCreateworkerhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/Help%20Centre%20images/Organisational%20settings%20and%20access/Create%20worker%202.pngCreateworker2Createworker2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic312025-08-26https://faq.patchwork.health/migrated/how-do-i-cancel-shifts-on-patchworkhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/Help%20Centre%20images/Bank%20for%20managers/Archived%20shift%20-%20restore%20-%20action%20bar.pngArchivedshiftrestoreactionbarArchivedshiftrestoreactionbarhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic312025-08-25https://faq.patchwork.health/how-do-i-view-my-roster-profile-details-contract2026-02-27https://faq.patchwork.health/migrated/what-is-the-shift-cancellation-policyhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/Help%20Centre%20images/Organisational%20settings%20and%20access/Bank%20mobile%20app%20-%20Shift%20details%20-%20cancel%20shift%20button.pngBankmobileappShiftdetailscancelshiftbuttonBankmobileappShiftdetailscancelshiftbuttonhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/Help%20Centre%20images/Organisational%20settings%20and%20access/Bank%20mobile%20app%20-%20cancel%20shift%20reason.pngBankmobileappcancelshiftreasonBankmobileappcancelshiftreasonhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller22025-08-26https://faq.patchwork.health/what-does-a-shift-look-like-in-patchwork2026-02-27https://faq.patchwork.health/migrated/assignment-reporthttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic312025-02-06https://faq.patchwork.health/how-do-i-change-a-workers-grade-on-the-system2026-02-27https://faq.patchwork.health/migrated/how-do-i-share-a-shift-with-a-friend-or-colleaguehttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Screenshot%202023-03-10%20at%2010-08-22-png.pngScreenshot20230310at100822pngScreenshot20230310at100822png2023-04-13https://faq.patchwork.health/migrated/adjusting-shift-detailshttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/unnamed-2.pngunnamed2unnamed22025-11-25https://faq.patchwork.health/migrated/how-do-i-sign-off-a-completed-shift-for-a-workerhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Screenshot%202024-11-13%20at%2009.56.38.pngScreenshot20241113at095638Screenshot20241113at095638https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Screenshot%202024-11-13%20at%2009.55.56.pngScreenshot20241113at095556Screenshot20241113at0955562025-10-20https://faq.patchwork.health/migrated/how-do-i-add-or-update-a-revalidation-datehttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/image-png-Oct-09-2025-08-32-41-9688-AM.pngimagepngOct0920250832419688AMimagepngOct0920250832419688AMhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic312025-10-09https://faq.patchwork.health/how-do-i-reset-my-password-12026-02-27https://faq.patchwork.health/migrated/how-do-i-request-annual-leavehttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Screenshot%202024-11-18%20at%2013-19-58-png.pngScreenshot20241118at131958pngScreenshot20241118at131958pnghttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/App%20entitlement%20(1)-png.pngAppentitlement1pngAppentitlement1pnghttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic312025-11-19https://faq.patchwork.health/can-i-check-which-colleagues-have-not-completed-the-feedback2026-02-27https://faq.patchwork.health/migrated/how-do-i-approve-a-swap-requesthttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller22025-11-19https://faq.patchwork.health/how-can-i-save-my-filters2026-02-27https://faq.patchwork.health/migrated/managing-agency-proposalshttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/Help%20Centre%20images/Agency%20Manager%20for%20managers%20and%20agencies/Agency%20user%20-%20permissions.pngAgencyuserpermissionsAgencyuserpermissions2025-08-26https://faq.patchwork.health/how-do-i-approve-shifts-for-payment-duplicate2026-02-27https://faq.patchwork.health/migrated/how-will-i-receive-notification-when-a-bank-shift-is-booked-or-applied-forhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller22023-04-13https://faq.patchwork.health/migrated/how-do-i-assign-shifts-to-workershttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Screenshot%202024-12-09%20at%2011.47.36.pngScreenshot20241209at114736Screenshot20241209at114736https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Screenshot%202024-12-09%20at%2011.47.18.pngScreenshot20241209at114718Screenshot20241209at114718https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/Help%20Centre%20images/Bank%20for%20managers/Shift%20booking%20settings%20-%20instant%20booking%20-%20cropped.pngShiftbookingsettingsinstantbookingcroppedShiftbookingsettingsinstantbookingcroppedhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic312025-08-21https://faq.patchwork.health/migrated/simple-rate-escalationshttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/Help%20Centre%20images/Bank%20for%20managers/Simple%20rate%20escalation%20-%20select%20an%20authoriser.pngSimplerateescalationselectanauthoriserSimplerateescalationselectanauthoriserhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/Shift%20list%20view%20-%20escalated%20rate%20cropped.pngShiftlistviewescalatedratecroppedShiftlistviewescalatedratecroppedhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/Help%20Centre%20images/Bank%20for%20managers/Simple%20escalation%20rate%20-%20email%20authorisation.pngSimpleescalationrateemailauthorisationSimpleescalationrateemailauthorisation2025-08-22https://faq.patchwork.health/how-does-a-worker-gain-access-to-view-their-roster2026-02-27https://faq.patchwork.health/migrated/staff-bank-contact-detailshttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic312026-01-07https://faq.patchwork.health/migrated/my-timesheet-authoriser-is-having-problems-with-their-pinhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/image-png-Sep-06-2023-06-32-40-7808-PM.pngimagepngSep0620230632407808PMimagepngSep0620230632407808PMhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/image-png-Sep-06-2023-06-33-30-3464-PM.pngimagepngSep0620230633303464PMimagepngSep0620230633303464PM2023-09-15https://faq.patchwork.health/how-do-i-create-a-roster-from-worker-patterns2026-02-27https://faq.patchwork.health/migrated/how-do-document-checks-impact-shift-bookings-on-the-portalhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/image-png-Nov-24-2025-11-08-13-2321-AM.pngimagepngNov2420251108132321AMimagepngNov2420251108132321AMhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/image-png-Nov-24-2025-11-08-41-5798-AM.pngimagepngNov2420251108415798AMimagepngNov2420251108415798AMhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/image-png-Nov-24-2025-11-09-07-7463-AM.pngimagepngNov2420251109077463AMimagepngNov2420251109077463AMhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/image-png-Nov-24-2025-11-05-41-1058-AM.pngimagepngNov2420251105411058AMimagepngNov2420251105411058AMhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/image-png-Nov-24-2025-11-08-03-4279-AM.pngimagepngNov2420251108034279AMimagepngNov2420251108034279AMhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/image-png-Nov-24-2025-11-07-13-1644-AM.pngimagepngNov2420251107131644AMimagepngNov2420251107131644AMhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/image-png-Nov-24-2025-11-08-28-4855-AM.pngimagepngNov2420251108284855AMimagepngNov2420251108284855AMhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/image-png-Nov-24-2025-11-06-03-7904-AM.pngimagepngNov2420251106037904AMimagepngNov2420251106037904AM2025-11-25https://faq.patchwork.health/how-do-i-update-my-profile2026-02-27https://faq.patchwork.health/migrated/how-do-i-update-my-profilehttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/image-png-1.pngimagepng1imagepng1https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/image-png-3.pngimagepng3imagepng3https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/image-png-2.pngimagepng2imagepng22025-06-18https://faq.patchwork.health/migrated/simple-rate-escalationhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller22024-11-22https://faq.patchwork.health/how-do-i-obtain-sign-off-for-my-shifts2026-02-27https://faq.patchwork.health/joining-the-north-west-london-collaborative-bank2026-02-27https://faq.patchwork.health/ive-forgotten-my-pin2026-02-27https://faq.patchwork.health/agency-management2026-02-27https://faq.patchwork.health/how-do-i-make-a-worker-an-instant-booker2026-02-27https://faq.patchwork.health/how-do-i-add-a-department2026-02-27https://faq.patchwork.health/migrated/how-can-i-see-information-about-the-rota-pattern-or-template-when-managing-the-rosterhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/image%20(20).pngimage20image20https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/image%20(21).pngimage21image212025-11-19https://faq.patchwork.health/how-do-i-add-leave-to-a-worker-profile2026-02-27https://faq.patchwork.health/how-do-i-adjust-my-notification-preferences2026-02-27https://faq.patchwork.health/migrated/adding-or-amending-patterns-within-a-rosterhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller22025-11-19https://faq.patchwork.health/joining-the-north-west-london-collaborative-bank-for-nursing-midwifery-hca2026-02-27https://faq.patchwork.health/migrated/i-am-not-receiving-leave-requestshttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Leave%20Dashboard%20screenshot.webpLeaveDashboardscreenshotLeaveDashboardscreenshothttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller22023-11-28https://faq.patchwork.health/migrated/how-do-i-raise-an-exception-reporthttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/IMG_0204-PNG.jpegIMG0204PNGIMG0204PNGhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/IMG_0192-PNG.jpegIMG0192PNGIMG0192PNGhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Screenshot%202024-02-01%20at%2013-25-23-png.pngScreenshot20240201at132523pngScreenshot20240201at132523pnghttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller22024-02-01https://faq.patchwork.health/rotation-support2026-02-27https://faq.patchwork.health/how-do-use-the2026-02-27https://faq.patchwork.health/how-do-i-view-my-teams-shifts2026-02-27https://faq.patchwork.health/how-do-i-amend-a-shift-on-a-rota2026-02-27https://faq.patchwork.health/who-receives-shift-swapping-request-emails2026-02-27https://faq.patchwork.health/migrated/how-do-i-view-upcoming-shiftshttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Home-png.pngHomepngHomepnghttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic312023-04-12https://faq.patchwork.health/migrated/how-do-i-resolve-the-ni-doesnt-match-error-when-adding-an-agency-workerhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/image001-11.pngimage00111image001112025-01-13https://faq.patchwork.health/how-do-i-amend-an-incorrect-email-address-on-a-colleague-list2026-02-27https://faq.patchwork.health/migrated/creating-and-managing-service-planshttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic312025-11-19https://faq.patchwork.health/how-do-i-navigate-the-activity-view2026-02-27https://faq.patchwork.health/how-do-document-checks-impact-shift-bookings-on-the-portal2026-02-27https://faq.patchwork.health/migrated/tax-pension-p45/p60-related-querieshttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller22025-11-25https://faq.patchwork.health/how-do-i-raise-an-exception-report2026-02-27https://faq.patchwork.health/how-do-i-edit-a-block-of-shifts2026-02-27https://faq.patchwork.health/migrated/50-unsocial-rule-nhs-waleshttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller22025-03-20https://faq.patchwork.health/migrated/how-do-use-thehttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/image-png-May-18-2023-12-28-12-1901-PM.pngimagepngMay1820231228121901PMimagepngMay1820231228121901PMhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic312025-11-19https://faq.patchwork.health/how-is-minimum-staffing-number-calculated2026-02-27https://faq.patchwork.health/migrated/how-do-i-add-a-new-doctor-to-the-systemhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/image-png-Oct-06-2025-03-51-30-6738-PM.pngimagepngOct0620250351306738PMimagepngOct0620250351306738PMhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/image-png-Oct-06-2025-03-55-05-9202-PM.pngimagepngOct0620250355059202PMimagepngOct0620250355059202PMhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/image-png-Oct-06-2025-03-53-57-4471-PM.pngimagepngOct0620250353574471PMimagepngOct0620250353574471PMhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/image-png-Oct-06-2025-03-52-03-6698-PM.pngimagepngOct0620250352036698PMimagepngOct0620250352036698PMhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/image-png-Oct-06-2025-03-48-13-7462-PM.pngimagepngOct0620250348137462PMimagepngOct0620250348137462PMhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/image-png-Oct-06-2025-03-59-13-4453-PM.pngimagepngOct0620250359134453PMimagepngOct0620250359134453PMhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/image-png-Oct-06-2025-03-49-35-3610-PM.pngimagepngOct0620250349353610PMimagepngOct0620250349353610PMhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/image-png-Oct-06-2025-03-46-18-4121-PM.pngimagepngOct0620250346184121PMimagepngOct0620250346184121PM2025-10-06https://faq.patchwork.health/how-do-i-update2026-02-27https://faq.patchwork.health/migrated/how-do-i-update-my-contact-detailshttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller22023-04-12https://faq.patchwork.health/migrated/how-do-i-add-a-departmenthttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic312023-11-28https://faq.patchwork.health/migrated/flexible-and-temporary-healthcare-workers-guide-how-to-complete-and-submit-your-weekly-timesheethttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller22025-02-06https://faq.patchwork.health/migrated/how-can-my-organisation-manage-expenses-in-patchworkhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller22025-03-20https://faq.patchwork.health/migrated/how-do-i-review-annual-leave-requestshttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Screenshot%202024-11-18%20at%2013-31-42-png.pngScreenshot20241118at133142pngScreenshot20241118at133142pnghttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Screenshot%202024-11-18%20at%2013-31-51-png.pngScreenshot20241118at133151pngScreenshot20241118at133151pnghttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic312025-03-20https://faq.patchwork.health/sit-back-and-say-hello-to-patchwork2026-02-27https://faq.patchwork.health/migrated/how-do-i-amend-a-shift-on-a-rotahttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller22023-04-12https://faq.patchwork.health/how-do-i-approve-shifts-for-payment2026-02-27https://faq.patchwork.health/my-timesheet-authoriser-is-having-problems-with-their-pin2026-02-27https://faq.patchwork.health/how-do-i-update-a-workers-grade2026-02-27https://faq.patchwork.health/migrated/how-do-i-withdraw-my-application-to-join-an-organisationhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller22025-11-25https://faq.patchwork.health/migrated/how-to-shortlist-agency-proposalshttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/image-png-Oct-23-2023-12-43-21-3154-PM.pngimagepngOct2320231243213154PMimagepngOct2320231243213154PMhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Screenshot%202023-05-18%20at%2011.35.20.pngScreenshot20230518at113520Screenshot20230518at113520https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller22025-03-20https://faq.patchwork.health/using-the-multi-select-tool2026-02-27https://faq.patchwork.health/migrated/how-do-i-update-a-professional-numberhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/Help%20Centre%20images/Bank%20for%20managers/Updating%20a%20worker%20professional%20number.pngUpdatingaworkerprofessionalnumberUpdatingaworkerprofessionalnumberhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic312025-08-26https://faq.patchwork.health/migrated/how-do-i-manage-pay-as-compensationhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic312025-11-19https://faq.patchwork.health/migrated/what-is-a-fraud-declaration-and-why-does-a-workerhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Screenshot%202023-11-29%20at%2009.17.57.pngScreenshot20231129at091757Screenshot20231129at0917572023-11-29https://faq.patchwork.health/ni-number-invalid-when-adding-an-agency-worker2026-02-27https://faq.patchwork.health/replacing2026-02-27https://faq.patchwork.health/migrated/can-i-automatically-send-a-shift-to-agencyhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic312024-03-27https://faq.patchwork.health/migrated/rotation-supporthttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic312025-07-31https://faq.patchwork.health/migrated/i-want-to-query-the-amount-ive-been-paidhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic312025-11-25https://faq.patchwork.health/how-to-access-patchwork-insights2026-02-27https://faq.patchwork.health/what-is-patchwork-agency-manager2026-02-27https://faq.patchwork.health/migrated/how-do-i-review-and-approve/reject-an-exception-reporthttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller22025-03-20https://faq.patchwork.health/migrated/how-do-i-add-a-workers-cost-centrehttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/image%20(14).pngimage14image142025-11-19https://faq.patchwork.health/expense-form2026-02-27https://faq.patchwork.health/kb-404https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic312026-02-27https://faq.patchwork.health/migrated/how-do-i-update-a-workers-gradehttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/image%20(16).pngimage16image16https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller22025-11-19https://faq.patchwork.health/migrated/how-do-i-action-a-pending-shifthttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Screenshot%202024-12-09%20at%2011.47.36.pngScreenshot20241209at114736Screenshot20241209at1147362025-03-20https://faq.patchwork.health/migrated/patchwork-service-level-agreementhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/image-png-Oct-15-2025-04-24-11-0285-PM.pngimagepngOct1520250424110285PMimagepngOct1520250424110285PMhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/image-png-Oct-15-2025-04-22-02-6470-PM.pngimagepngOct1520250422026470PMimagepngOct1520250422026470PMhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/image-png-Oct-15-2025-04-21-33-5868-PM.pngimagepngOct1520250421335868PMimagepngOct1520250421335868PMhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/image-png-Oct-15-2025-04-23-25-0463-PM.pngimagepngOct1520250423250463PMimagepngOct1520250423250463PMhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/image-png-Oct-15-2025-04-22-35-7161-PM.pngimagepngOct1520250422357161PMimagepngOct1520250422357161PMhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/image-png-Oct-15-2025-04-23-02-1283-PM.pngimagepngOct1520250423021283PMimagepngOct1520250423021283PM2025-10-15https://faq.patchwork.health/migrated/how-do-i-create-a-roster-from-worker-patternshttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Screenshot%202024-11-19%20at%2011-31-29-png.pngScreenshot20241119at113129pngScreenshot20241119at113129pnghttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Screenshot%202024-11-19%20at%2011-26-32-png.pngScreenshot20241119at112632pngScreenshot20241119at112632pnghttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Screenshot%202024-11-19%20at%2011-23-57-png.pngScreenshot20241119at112357pngScreenshot20241119at112357png2025-11-19https://faq.patchwork.health/when-will-i-get-paid2026-02-27https://faq.patchwork.health/migrated/how-to-get-in-touch-with-customer-carehttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/Help%20Centre%20images/Clinician%20or%20worker%20using%20the%20mobile%20or%20web%20app/Help%20on%20Bank%20mobile%20app.jpegHelponBankmobileappHelponBankmobileapphttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic312025-08-19https://faq.patchwork.health/how-do-i-create-patient-feedback-links2026-02-27https://faq.patchwork.health/migrated/how-do-i-amend-a-workers-contract-detailshttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/image%20(17).pngimage17image172025-11-19https://faq.patchwork.health/migrated/what-is-patchwork-agency-managerhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller22025-11-19https://faq.patchwork.health/shift-payment-process2026-02-27https://faq.patchwork.health/how-do-i-export-shift-data-for-reporting2026-02-27https://faq.patchwork.health/how-do-i-release-an-msf-360-report2026-02-27https://faq.patchwork.health/migrated/how-do-i-obtain-sign-off-for-my-shiftshttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/unnamed-6.pngunnamed6unnamed6https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/unnamed-5.pngunnamed5unnamed5https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/unnamed-8.pngunnamed8unnamed8https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/unnamed-3.pngunnamed3unnamed3https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/unnamed-7.pngunnamed7unnamed7https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/unnamed-4.pngunnamed4unnamed42023-11-15https://faq.patchwork.health/migrated/how-do-i-export-shift-data-for-reportinghttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/Help%20Centre%20images/Bank%20for%20managers/Export%20shifts%20to%20CSV%20-%20options.pngExportshiftstoCSVoptionsExportshiftstoCSVoptions2025-08-20https://faq.patchwork.health/migrated/as-an-agency-user-how-do-i-create-a-user-account-for-someone-at-my-organisationhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Screenshot%202024-04-16%20at%2015.38.43.pngScreenshot20240416at153843Screenshot20240416at153843https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Screenshot%202024-04-16%20at%2015.38.37.pngScreenshot20240416at153837Screenshot20240416at1538372024-04-16https://faq.patchwork.health/joining-the-north-west-doctors-in-training-collaborative-bank-dit2026-02-27https://faq.patchwork.health/how-do-i-view-upcoming-shifts2026-02-27https://faq.patchwork.health/migrated/how-do-i-create-an-account-with-pamhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Screenshot%202024-05-16%20at%2015.52.11.pngScreenshot20240516at155211Screenshot20240516at155211https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Screenshot%202024-05-16%20at%2015.53.14.pngScreenshot20240516at155314Screenshot20240516at155314https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Screenshot%202024-05-16%20at%2015.52.36.pngScreenshot20240516at155236Screenshot20240516at155236https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Screenshot%202023-11-15%20at%2015.32.26.pngScreenshot20231115at153226Screenshot20231115at153226https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Screenshot%202024-05-16%20at%2015.53.20.pngScreenshot20240516at155320Screenshot20240516at1553202025-11-25https://faq.patchwork.health/how-do-i-sign-a-direct-engagement-contract2026-02-27https://faq.patchwork.health/migrated/how-do-i-sign-off-an-outstanding-timesheethttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/Help%20Centre%20images/Bank%20for%20managers/Reject%20sign-off%20request%20for%20amended%20timesheets%20-%20cropped.pngRejectsignoffrequestforamendedtimesheetscroppedRejectsignoffrequestforamendedtimesheetscroppedhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Screenshot%202024-11-13%20at%2009.56.38.pngScreenshot20241113at095638Screenshot20241113at095638https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Screenshot%202024-11-13%20at%2010.05.49.pngScreenshot20241113at100549Screenshot20241113at100549https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic312025-10-20https://faq.patchwork.health/migrated/how-do-i-change-a-workers-grade-on-the-systemhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/Help%20Centre%20images/Organisational%20settings%20and%20access/Updating%20a%20workers%20grade.pngUpdatingaworkersgradeUpdatingaworkersgrade2025-11-25https://faq.patchwork.health/migrated/im-unable-to-see-my-organisation-on-the-listhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller22025-05-27https://faq.patchwork.health/migrated/how-can-i-create-new-activity-types-for-activity-creationhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller22025-11-19https://faq.patchwork.health/can-i-add-on-call-shifts-to-a-block2026-02-27https://faq.patchwork.health/migrated/beginning-your-patchwork-journeyhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Screenshot%202023-01-10%20at%2016-53-02-png.pngScreenshot20230110at165302pngScreenshot20230110at165302pnghttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/External%20Accepted-png.pngExternalAcceptedpngExternalAcceptedpnghttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic312023-11-17https://faq.patchwork.health/as-a-worker-how-do-i-upload-my-mandatory-documents2026-02-27https://faq.patchwork.health/flexible-and-temporary-healthcare-workers-guide-how-to-complete-and-submit-your-weekly-timesheet2026-02-27https://faq.patchwork.health/how-do-i-review-annual-leave-requests2026-02-27https://faq.patchwork.health/migrated/how-to-send-a-shift-to-agencyhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/Help%20Centre%20images/Bank%20for%20managers/Send%20shift%20to%20agency%20popup%20-%20cropped.pngSendshifttoagencypopupcroppedSendshifttoagencypopupcroppedhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/Help%20Centre%20images/Bank%20for%20managers/Send%20to%20agency%20-%20Shift%20list%20-%20action%20bar%20-%20cropped.pngSendtoagencyShiftlistactionbarcroppedSendtoagencyShiftlistactionbarcroppedhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/Help%20Centre%20images/Bank%20for%20managers/Agency%20tier%20two%20-%20shift%20list%20view.pngAgencytiertwoshiftlistviewAgencytiertwoshiftlistview2025-08-25https://faq.patchwork.health/how-do-i-sign-off-an-outstanding-timesheet-that-has-amended-hours-duplicate2026-02-27https://faq.patchwork.health/how-do-i-post-a-retrospective-shift2026-02-27https://faq.patchwork.health/insights2026-02-27https://faq.patchwork.health/migrated/how-do-i-posthttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Screenshot%202024-03-26%20at%2013.23.53.pngScreenshot20240326at132353Screenshot20240326at132353https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Screenshot%202024-03-26%20at%2013.48.35.pngScreenshot20240326at134835Screenshot20240326at134835https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Screenshot%202024-03-26%20at%2013.43.55.pngScreenshot20240326at134355Screenshot20240326at1343552025-03-20https://faq.patchwork.health/how-do-i-view-my-roster-12026-02-27https://faq.patchwork.health/how-do-i-cancel-shifts-on-patchwork2026-02-27https://faq.patchwork.health/nhsei-reporting2026-02-27https://faq.patchwork.health/proposing-a-worker-for-a-shift2026-02-27https://faq.patchwork.health/are-shifts-worked-via-patchwork-covered-by-indemnity-insurance2026-02-27https://faq.patchwork.health/migrated/what-are-itemised-payments-and-how-do-i-use-themhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller22025-01-27https://faq.patchwork.health/adjusting-shift-details2026-02-27https://faq.patchwork.health/how-do-i-assign-shifts-to-workers2026-02-27https://faq.patchwork.health/how-do-i-view-activities-by-day-12026-02-27https://faq.patchwork.health/how-do-i-join-an-organisation2026-02-27https://faq.patchwork.health/migrated/what-is-the-difference-between-an-admin-and-manager-user-on-patchwork-hubhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller22025-03-20https://faq.patchwork.health/how-do-i-set/change-a-doctors-revalidation-team2026-02-27https://faq.patchwork.health/how-can-i-find-out-more-information-about-single-sign-on-sso2026-02-27https://faq.patchwork.health/managing-agency-proposals2026-02-27https://faq.patchwork.health/how-do-i-create-a-block-of-shifts2026-02-27https://faq.patchwork.health/i-cant-request-leave2026-02-27https://faq.patchwork.health/migrated/how-do-i-use-the-patchwork-rota-apphttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic312024-05-23https://faq.patchwork.health/welcome-to-patchwork.-your-best-work-starts-here2026-02-27https://faq.patchwork.health/migrated/how-can-i-find-out-more-information-about-single-sign-on-ssohttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic312025-11-25https://faq.patchwork.health/migrated/how-do-i-updatehttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller22025-11-19https://faq.patchwork.health/migrated/i-dont-have-the-option-to-submit-my-timesheet-off-in-the-apphttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic312025-07-14https://faq.patchwork.health/how-do-i-sign-off-an-outstanding-timesheet2026-02-27https://faq.patchwork.health/i-currently-do-not-work-at-this-organisation-but-want-to-book-bank-shifts.-how-do-i-proceed2026-02-27https://faq.patchwork.health/migrated/how-can-i-review-my-bank-documentshttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic312025-11-25https://faq.patchwork.health/migrated/how-do-i-request-sign-off-for-on-call-shiftshttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/IMG_1862%20(3).pngIMG18623IMG18623https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Screenshot%202024-01-09%20at%2016.17.50.pngScreenshot20240109at161750Screenshot20240109at161750https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/IMG_1864.pngIMG1864IMG1864https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/IMG_1861.pngIMG1861IMG18612024-01-09https://faq.patchwork.health/how-do-i-add-a-retrospective-block2026-02-27https://faq.patchwork.health/migrated/ive-forgotten-my-pinhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/image-png-Sep-06-2023-06-33-30-3464-PM.webpimagepngSep0620230633303464PMimagepngSep0620230633303464PMhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/image-png-Sep-06-2023-06-32-40-7808-PM.webpimagepngSep0620230632407808PMimagepngSep0620230632407808PM2023-09-20https://faq.patchwork.health/what-is-the-difference-between-an-admin-and-manager-user-on-patchwork-hub2026-02-27https://faq.patchwork.health/how-do-i-view-shifts-that-are-only-relevant-to-me2026-02-27https://faq.patchwork.health/migrated/how-do-i-view-my-teams-shiftshttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic312023-04-12https://faq.patchwork.health/how-do-i-assign-activity-to-a-shift-on-the-roster2026-02-27https://faq.patchwork.health/how-do-i-create-an-account-with-pam2026-02-27https://faq.patchwork.health/migrated/what-is-a-fraud-declaration-and-why-do-i-need-to-sign-ithttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Screenshot%202023-11-28%20at%2016.56.33.pngScreenshot20231128at165633Screenshot20231128at165633https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic312025-11-25https://faq.patchwork.health/how-do-i-gain-access-to-the-rostering-hub2026-02-27https://faq.patchwork.health/migrated/how-do-i-approve-shifts-for-paymenthttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic312025-10-20https://faq.patchwork.health/migrated/agency-managementhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/Help%20Centre%20images/Bank%20for%20managers/Send%20to%20agency%20-%20action%20bar%20-%20full%20screen.pngSendtoagencyactionbarfullscreenSendtoagencyactionbarfullscreenhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/Help%20Centre%20images/Bank%20for%20managers/Sent%20to%20collaborative%20bank%20and%20agency%20-%20tier%203%20-%20cropped.pngSenttocollaborativebankandagencytier3croppedSenttocollaborativebankandagencytier3croppedhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller22025-08-25https://faq.patchwork.health/how-do-i-approve-a-swap-request2026-02-27https://faq.patchwork.health/worker-availability-for-live-rosters2026-02-27https://faq.patchwork.health/how-do-i-review-a-swap-request2026-02-27https://faq.patchwork.health/migrated/are-shifts-worked-via-patchwork-covered-by-indemnity-insurancehttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic312025-08-18https://faq.patchwork.health/why-am-i-not-able-to-see-a-block2026-02-27https://faq.patchwork.health/migrated/i-cant-see-blocks-of-shiftshttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Screenshot%202023-03-23%20at%2013-01-54-png.pngScreenshot20230323at130154pngScreenshot20230323at130154png2025-03-20https://faq.patchwork.health/migrated/ive-worked-a-bank-shift-that-wasnt-put-on-patchwork.-how-can-i-get-paid/get-it-on-the-systemhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller22023-11-15https://faq.patchwork.health/migrated/how-to-process-collab-bank-paymentshttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Screenshot%202024-03-26%20at%2014.39.38.pngScreenshot20240326at143938Screenshot20240326at143938https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Screenshot%202024-03-26%20at%2014.52.35.pngScreenshot20240326at145235Screenshot20240326at145235https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Screenshot%202024-03-26%20at%2014.50.13.pngScreenshot20240326at145013Screenshot20240326at1450132025-03-20https://faq.patchwork.health/tax-pension-p45/p60-related-queries2026-02-27https://faq.patchwork.health/autocascade2026-02-27https://faq.patchwork.health/i-cant-see-blocks-of-shifts2026-02-27https://faq.patchwork.health/migrated/how-do-i-assign-a-worker-to-multiple-shiftshttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Screenshot%202024-12-09%20at%2012.19.12.pngScreenshot20241209at121912Screenshot20241209at121912https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller22024-12-09https://faq.patchwork.health/migrated/how-do-i-gain-access-to-the-rostering-hubhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller22025-03-20https://faq.patchwork.health/migrated/ni-number-invalid-when-adding-an-agency-workerhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/image-png-Sep-13-2024-10-56-58-3040-AM.pngimagepngSep1320241056583040AMimagepngSep1320241056583040AM2025-01-15https://faq.patchwork.health/how-do-i-amend-a-workers-leave-entitlement2026-02-27https://faq.patchwork.health/how-do-i-withdraw-my-application-to-join-an-organisation2026-02-27https://faq.patchwork.health/how-do-i-review-and-approve/reject-an-exception-report2026-02-27https://faq.patchwork.health/migrated/how-to-access-patchwork-insightshttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/Help%20Centre%20images/Reporting/Patchwork%20Insights%20-%20welcome%20email.pngPatchworkInsightswelcomeemailPatchworkInsightswelcomeemailhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/Patchwork%20Insights%20-%20sign%20in%20-%20cropped.pngPatchworkInsightssignincroppedPatchworkInsightssignincropped2025-10-26https://faq.patchwork.health/migrated/as-an-agency-user-how-do-i-manage-an-agency-workers-mandatory-documentshttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/image-png-Nov-24-2025-11-17-44-2178-AM.pngimagepngNov2420251117442178AMimagepngNov2420251117442178AMhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/image-png-Nov-24-2025-11-17-11-0439-AM.pngimagepngNov2420251117110439AMimagepngNov2420251117110439AMhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/image-png-Nov-24-2025-11-17-24-7266-AM.pngimagepngNov2420251117247266AMimagepngNov2420251117247266AM2025-11-24https://faq.patchwork.health/troubleshooting-login-for-patchwork-insights2026-02-27https://faq.patchwork.health/migrated/i-am-a-substantive-who-wants-to-work-bank-shifts.-how-do-i-proceedhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/Help%20Centre%20images/Clinician%20or%20worker%20using%20the%20mobile%20or%20web%20app/Shifts%20inc.%20urgent%20and%20instant%20book.pngShiftsincurgentandinstantbookShiftsincurgentandinstantbookhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic312025-08-26https://faq.patchwork.health/migrated/how-do-i-swap-a-shifthttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller22025-11-19https://faq.patchwork.health/migrated/recalling-a-shift-from-agencyhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/Help%20Centre%20images/Bank%20for%20managers/Recall%20from%20agency%20action%20bar%20-%20cropped.pngRecallfromagencyactionbarcroppedRecallfromagencyactionbarcroppedhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/Help%20Centre%20images/Bank%20for%20managers/Sent%20to%20collaborative%20bank%20-%20cropped.pngSenttocollaborativebankcroppedSenttocollaborativebankcroppedhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/Help%20Centre%20images/Bank%20for%20managers/Sent%20to%20collaborative%20bank%20and%20agency%20-%20tier%203%20-%20cropped.pngSenttocollaborativebankandagencytier3croppedSenttocollaborativebankandagencytier3croppedhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller22025-08-25https://faq.patchwork.health/migrated/shift-payment-processhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller22025-03-20https://faq.patchwork.health/how-do-i-add-a-worker-to-an-existing-department-list2026-02-27https://faq.patchwork.health/migrated/how-do-i-sign-off-a-completed-shift-for-a-worker-duplicatehttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Screenshot%202024-11-13%20at%2009.56.38.pngScreenshot20241113at095638Screenshot20241113at095638https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Screenshot%202024-11-13%20at%2009.55.56.pngScreenshot20241113at095556Screenshot20241113at0955562025-10-21https://faq.patchwork.health/why-can-i-not-submit-the-appraisal-to-the-revalidation-team2026-02-27https://faq.patchwork.health/migrated/expense-formhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller22025-02-06https://faq.patchwork.health/migrated/how-do-i-view-shifts-that-are-only-relevant-to-mehttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller22025-11-25https://faq.patchwork.health/signing-off-an-appraisal-what-do-the-different-statuses-mean-and-what-do-they-do2026-02-27https://faq.patchwork.health/beginning-your-patchwork-journey2026-02-27https://faq.patchwork.health/simple-rate-escalation2026-02-27https://faq.patchwork.health/ive-worked-a-bank-shift-that-wasnt-put-on-patchwork.-how-can-i-get-paid/get-it-on-the-system2026-02-27https://faq.patchwork.health/migrated/insightshttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic312025-08-26https://faq.patchwork.health/migrated/exporting-data-from-patchwork-insightshttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/Help%20Centre%20images/Reporting/Patchwork%20Insights%20-%20share%20this%20view%20cropped.pngPatchworkInsightssharethisviewcroppedPatchworkInsightssharethisviewcroppedhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/Help%20Centre%20images/Reporting/Cropped/Patchwork%20Insights%20-%20generate%20a%20pdf%20cropped.pngPatchworkInsightsgenerateapdfcroppedPatchworkInsightsgenerateapdfcroppedhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/Help%20Centre%20images/Reporting/Cropped/Patchwork%20Insights%20-%20export%20backing%20data%20to%20Excel%20cropped.pngPatchworkInsightsexportbackingdatatoExcelcroppedPatchworkInsightsexportbackingdatatoExcelcropped2025-08-28https://faq.patchwork.health/migrated/replacinghttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller22025-11-19https://faq.patchwork.health/how-can-my-organisation-manage-expenses-in-patchwork2026-02-27https://faq.patchwork.health/how-to-amend-a-worker-based-rota2026-02-27https://faq.patchwork.health/patchwork-service-level-agreement2026-02-27https://faq.patchwork.health/migrated/adding-retrospective-shiftshttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic312025-07-08https://faq.patchwork.health/how-do-i-manage-time-off-in-lieu2026-02-27https://faq.patchwork.health/how-do-i-set-up-shift-swapping2026-02-27https://faq.patchwork.health/how-do-i-change-the-details-of-a-shift2026-02-27https://faq.patchwork.health/how-can-i-review-my-bank-documents2026-02-27https://faq.patchwork.health/migrated/how-do-i-add-leave-to-a-rota-annual-leave-study-leave-sick-leave-special-leave-1https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/directleaverota-19-11.pngdirectleaverota1911directleaverota1911https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Screenshot%202024-02-01%20110052-1.pngScreenshot202402011100521Screenshot202402011100521https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Screenshot%202024-02-01%20105942.pngScreenshot20240201105942Screenshot202402011059422025-11-19https://faq.patchwork.health/migrated/how-do-i-set-up-new-exception-reporting-categorieshttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Screenshot%202023-10-20%20at%2013-24-56-png.pngScreenshot20231020at132456pngScreenshot20231020at132456png2023-10-20https://faq.patchwork.health/migrated/hiring-managers-guide-how-to-sign-off-weekly-timesheetshttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/image-png-Feb-23-2024-03-11-58-7405-PM.pngimagepngFeb2320240311587405PMimagepngFeb2320240311587405PMhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/image-png-Feb-23-2024-03-13-38-0754-PM.pngimagepngFeb2320240313380754PMimagepngFeb2320240313380754PMhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic312025-03-20https://faq.patchwork.health/migrated/how-do-i-review-a-swap-requesthttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller22025-11-19https://faq.patchwork.health/migrated/how-do-i-sign-a-direct-engagement-contracthttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Screenshot%202024-10-03%20at%2016.10.53.pngScreenshot20241003at161053Screenshot20241003at161053https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/unnamed-15.pngunnamed15unnamed15https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/unnamed-16.pngunnamed16unnamed16https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller22025-11-25https://faq.patchwork.health/how-do-i-delete-an-appraisal2026-02-27https://faq.patchwork.health/migrated/how-do-i-delete-a-workerhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller22025-03-20https://faq.patchwork.health/how-do-i-add-an-external-appraiser2026-02-27https://faq.patchwork.health/migrated/how-do-i-navigate-the-activity-viewhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic312025-11-19https://faq.patchwork.health/50-unsocial-rule-nhs-wales2026-02-27https://faq.patchwork.health/migrated/shift-audit-trailhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/Help%20Centre%20images/Bank%20for%20managers/Sign%20off%20requested%20-%20audit%20trail.pngSignoffrequestedaudittrailSignoffrequestedaudittrailhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic312025-08-25https://faq.patchwork.health/migrated/how-can-i-save-my-filtershttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic312023-06-29https://faq.patchwork.health/migrated/i-need-to-remove-sign-off-from-a-shifthttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller22024-10-03https://faq.patchwork.health/migrated/worker-to-multiple-patterns-within-a-single-rosterhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic312024-04-05https://faq.patchwork.health/how-do-i-adjust-an-agency-shift-once-its-processed-for-payroll2026-02-27https://faq.patchwork.health/how-do-i-action-a-proposal-shift2026-02-27https://faq.patchwork.health/migrated/how-is-minimum-staffing-number-calculatedhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller22025-11-19https://faq.patchwork.health/i-need-to-remove-sign-off-from-a-shift2026-02-27https://faq.patchwork.healthhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic312026-02-27https://faq.patchwork.health/migrated/cancel-a-worker-from-a-shifthttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/Help%20Centre%20images/Agency%20Manager%20for%20managers%20and%20agencies/Agency%20manager%20-%20cancel%20worker%20-%20cropped.pngAgencymanagercancelworkercroppedAgencymanagercancelworkercropped2025-08-26https://faq.patchwork.health/migrated/welcome-to-patchwork.-your-best-work-starts-herehttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/IMG_6431.pngIMG6431IMG6431https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/Patchwork%20Bank%20mobile%20app%20-%20schedule.pngPatchworkBankmobileappschedulePatchworkBankmobileappschedulehttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/Patchwork%20Bank%20mobile%20app%20-%20Add%20shifts.pngPatchworkBankmobileappAddshiftsPatchworkBankmobileappAddshiftshttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/Patchwork%20Bank%20mobile%20app%20homescreen.pngPatchworkBankmobileapphomescreenPatchworkBankmobileapphomescreen2025-11-25https://faq.patchwork.health/migrated/how-do-i-post-a-shift-with-a-pre-assigned-workerhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Screenshot%202024-03-26%20at%2014.20.13.pngScreenshot20240326at142013Screenshot20240326at142013https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic312025-03-20https://faq.patchwork.health/how-do-i-create-a-new-department2026-02-27https://faq.patchwork.health/migrated/when-will-i-get-paidhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/IMG_2550.pngIMG2550IMG25502025-11-25https://faq.patchwork.health/how-do-i-sent-a-shift-to-patchwork-bank-from-patchwork-rota2026-02-27https://faq.patchwork.health/i-need-a-patchwork-account-what-do-i-do2026-02-27https://faq.patchwork.health/migrated/why-am-i-not-able-to-see-a-blockhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Screenshot%202024-10-10%20at%2010.59.32.pngScreenshot20241010at105932Screenshot20241010at1059322024-10-10https://faq.patchwork.health/migrated/what-does-a-shift-look-like-in-patchworkhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller22025-03-20https://faq.patchwork.health/migrated/revoke-a-worker-from-a-shifthttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/Help%20Centre%20images/Agency%20Manager%20for%20managers%20and%20agencies/Agency%20manager%20-%20revoke%20proposal.pngAgencymanagerrevokeproposalAgencymanagerrevokeproposalhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic312025-08-26https://faq.patchwork.health/migrated/how-to-amend-a-worker-based-rotahttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/image-png-Nov-22-2024-11-14-59-9375-AM.pngimagepngNov2220241114599375AMimagepngNov2220241114599375AMhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/image-png-Nov-22-2024-11-18-53-5560-AM.pngimagepngNov2220241118535560AMimagepngNov2220241118535560AMhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/image-png-Nov-22-2024-11-14-36-5524-AM.pngimagepngNov2220241114365524AMimagepngNov2220241114365524AMhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/image-png-Nov-22-2024-11-14-16-4263-AM.pngimagepngNov2220241114164263AMimagepngNov2220241114164263AMhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/image-png-Nov-22-2024-11-16-36-4292-AM.pngimagepngNov2220241116364292AMimagepngNov2220241116364292AMhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/image-png-Nov-22-2024-11-18-42-3108-AM.pngimagepngNov2220241118423108AMimagepngNov2220241118423108AMhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/image-png-Nov-22-2024-11-13-38-3679-AM.pngimagepngNov2220241113383679AMimagepngNov2220241113383679AMhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/image-png-Nov-22-2024-11-17-05-9739-AM.pngimagepngNov2220241117059739AMimagepngNov2220241117059739AMhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/image-png-Nov-22-2024-11-17-35-7222-AM.pngimagepngNov2220241117357222AMimagepngNov2220241117357222AMhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/image-png-Nov-22-2024-11-13-00-3436-AM.pngimagepngNov2220241113003436AMimagepngNov2220241113003436AM2025-11-19https://faq.patchwork.health/migrated/how-to-process-shifts-for-paymenthttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Screenshot%202024-03-26%20at%2015.01.50.pngScreenshot20240326at150150Screenshot20240326at150150https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Screenshot%202024-03-26%20at%2014.52.35.pngScreenshot20240326at145235Screenshot20240326at145235https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller22024-03-27https://faq.patchwork.health/migrated/how-do-i-post-a-retrospective-shifthttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Screenshot%202024-03-26%20at%2013.48.35.pngScreenshot20240326at134835Screenshot20240326at134835https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Screenshot%202024-03-26%20at%2013.23.53.pngScreenshot20240326at132353Screenshot20240326at1323532025-03-20https://faq.patchwork.health/migrated/how-do-i-delete-an-appraisalhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/image-png-Oct-09-2025-08-54-57-7460-AM.pngimagepngOct0920250854577460AMimagepngOct0920250854577460AMhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/image-png-Oct-09-2025-08-52-40-8426-AM.pngimagepngOct0920250852408426AMimagepngOct0920250852408426AMhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/image-png-Oct-09-2025-08-46-51-9410-AM.pngimagepngOct0920250846519410AMimagepngOct0920250846519410AMhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller22025-10-09https://faq.patchwork.health/migrated/how-do-i-create-a-shift-templatehttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/image%20(9).pngimage9image9https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/image%20(10).pngimage10image102025-11-19https://faq.patchwork.health/migrated/how-do-i-add-leave-to-a-worker-profilehttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/addleave.pngaddleaveaddleavehttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/image-png-May-19-2023-01-23-41-5869-PM.pngimagepngMay1920230123415869PMimagepngMay1920230123415869PMhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/3rdsectionaddleave.png3rdsectionaddleave3rdsectionaddleave2025-11-19https://faq.patchwork.health/as-an-agency-user-how-do-i-create-a-user-account-for-someone-at-my-organisation2026-02-27https://faq.patchwork.health/why-is-an-agency-booking-showing-as-provisional2026-02-27https://faq.patchwork.health/migrated/i-cant-request-leavehttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic312023-04-12https://faq.patchwork.health/how-do-i-update-a-professional-number2026-02-27https://faq.patchwork.health/simple-rate-escalations2026-02-27https://faq.patchwork.health/migrated/how-do-i-view-my-roster-1https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/image-png-2.pngimagepng2imagepng22023-04-12https://faq.patchwork.health/migrated/as-a-worker-how-do-i-submit-an-expense-claimhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller22025-11-25https://faq.patchwork.health/what-is-a-fraud-declaration-and-why-do-i-need-to-sign-it2026-02-27https://faq.patchwork.health/how-do-i-create-a-roster2026-02-27https://faq.patchwork.health/migrated/how-do-i-set/change-a-doctors-revalidation-teamhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/image-png-Oct-09-2025-12-45-57-4301-PM.pngimagepngOct0920251245574301PMimagepngOct0920251245574301PMhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/image-png-Oct-09-2025-12-48-03-8611-PM.pngimagepngOct0920251248038611PMimagepngOct0920251248038611PMhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/image-png-Oct-09-2025-12-47-36-9196-PM.pngimagepngOct0920251247369196PMimagepngOct0920251247369196PMhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller22025-10-16https://faq.patchwork.health/how-to-send-a-shift-to-agency2026-02-27https://faq.patchwork.health/migrated/how-do-i-add-a-new-exception-reporting-clinical-supervisor-for-a-workerhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/image%20(13).pngimage13image13https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/image%20(12).pngimage12image12https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller22025-11-19https://faq.patchwork.health/adding-or-amending-patterns-within-a-roster2026-02-27https://faq.patchwork.health/creating-an-agency-worker2026-02-27https://faq.patchwork.health/how-do-i-add-a-new-doctor-to-the-system2026-02-27https://faq.patchwork.health/migrated/day-viewhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/image%20(11).pngimage11image11https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic312025-11-19https://faq.patchwork.health/recalling-a-shift-from-agency2026-02-27https://faq.patchwork.health/how-do-i-navigate-the-worker-view2026-02-27https://faq.patchwork.health/how-do-i-start-my-msf-360-feedback2026-02-27https://faq.patchwork.health/how-do-i-create-a-site2026-02-27https://faq.patchwork.health/migrated/creating-an-agency-workerhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/Help%20Centre%20images/Bank%20for%20managers/Create%20Agency%20Worker%20-%20large.pngCreateAgencyWorkerlargeCreateAgencyWorkerlarge2025-08-25https://faq.patchwork.health/migrated/can-i-view-shifts-from-other-rostershttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller22025-11-19https://faq.patchwork.health/migrated/nhsei-reportinghttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller22025-10-26https://faq.patchwork.health/migrated/how-do-i-make-a-worker-an-instant-bookerhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic312025-04-03https://faq.patchwork.health/migrated/how-do-i-create-a-new-departmenthttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic312023-05-18https://faq.patchwork.health/how-do-i-set-up-new-exception-reporting-categories2026-02-27https://faq.patchwork.health/migrated/a-shift-on-patchworkhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/Help%20Centre%20images/Clinician%20or%20worker%20using%20the%20mobile%20or%20web%20app/Shifts%20-%20urgent%20and%20intant%20book%202.pngShiftsurgentandintantbook2Shiftsurgentandintantbook2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/Help%20Centre%20images/Clinician%20or%20worker%20using%20the%20mobile%20or%20web%20app/Booked%20shift%20-%20homepage.pngBookedshifthomepageBookedshifthomepagehttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/Help%20Centre%20images/Clinician%20or%20worker%20using%20the%20mobile%20or%20web%20app/Applied%20shift.pngAppliedshiftAppliedshifthttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/Help%20Centre%20images/Clinician%20or%20worker%20using%20the%20mobile%20or%20web%20app/Shifts%20Requires%20Sign-Off.pngShiftsRequiresSignOffShiftsRequiresSignOff2025-08-19https://faq.patchwork.health/how-do-i-a-worker2026-02-27https://faq.patchwork.health/how-do-i-turn-on-mfa2026-02-27https://faq.patchwork.health/migrated/joining-the-north-west-doctors-in-training-collaborative-bank-dithttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic312024-07-31https://faq.patchwork.health/how-to-manage-on-call-shifts2026-02-27https://faq.patchwork.health/migrated/lockinghttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller22025-02-11https://faq.patchwork.health/migrated/i-forgot-to-sign-off-my-shift-what-do-i-dohttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller22023-04-13https://faq.patchwork.health/how-do-i-delete-a-worker2026-02-27https://faq.patchwork.health/what-if-i-cant-see-any-shifts-on-the-app2026-02-27https://faq.patchwork.health/migrated/how-do-i-create-a-new-shift-on-activity-by-day-viewhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/image%20(19).pngimage19image19https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/image%20(18).pngimage18image18https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Screenshot%202024-02-01%20114939.pngScreenshot20240201114939Screenshot202402011149392025-11-19https://faq.patchwork.health/worker-to-multiple-patterns-within-a-single-roster2026-02-27https://faq.patchwork.health/migrated/how-to-manage-on-call-shiftshttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Screenshot%202024-01-09%20at%2015.22.03.pngScreenshot20240109at152203Screenshot20240109at152203https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Screenshot%202024-01-09%20at%2015.23.31.pngScreenshot20240109at152331Screenshot20240109at1523312024-01-09https://faq.patchwork.health/migrated/how-do-i-select-an-appraiseehttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/image-png-Oct-06-2025-02-12-18-3261-PM.pngimagepngOct0620250212183261PMimagepngOct0620250212183261PMhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/image-png-Oct-06-2025-02-09-05-6861-PM.pngimagepngOct0620250209056861PMimagepngOct0620250209056861PMhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/image-png-Oct-06-2025-02-12-51-0471-PM.pngimagepngOct0620250212510471PMimagepngOct0620250212510471PMhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/image-png-Oct-06-2025-02-05-47-1443-PM.pngimagepngOct0620250205471443PMimagepngOct0620250205471443PM2025-10-06https://faq.patchwork.health/migrated/how-do-i-navigate-the-worker-viewhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller22025-06-20https://faq.patchwork.health/migrated/who-receives-shift-swapping-request-emailshttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic312025-11-19https://faq.patchwork.health/migrated/how-do-i-book-into-shiftshttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/IMG_6429.jpgIMG6429IMG64292025-11-25https://faq.patchwork.health/can-i-revert-a-published-roster-to-draft2026-02-27https://faq.patchwork.health/migrated/joining-the-north-west-london-collaborative-bankhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic312025-02-18https://faq.patchwork.health/migrated/how-do-i-create-a-rosterhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller22025-11-19https://faq.patchwork.health/migrated/how-do-i-add-an-external-appraiserhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/image-png-Oct-09-2025-08-27-50-0871-AM.pngimagepngOct0920250827500871AMimagepngOct0920250827500871AMhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller22025-10-09https://faq.patchwork.health/how-do-i-add-a-worker2026-02-27https://faq.patchwork.health/migrated/as-a-worker-how-do-i-upload-my-mandatory-documentshttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/image-png-Nov-24-2025-11-01-35-5395-AM.pngimagepngNov2420251101355395AMimagepngNov2420251101355395AMhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/image-png-Nov-24-2025-11-01-49-2737-AM.pngimagepngNov2420251101492737AMimagepngNov2420251101492737AMhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/image-png-Nov-24-2025-11-02-01-9059-AM.pngimagepngNov2420251102019059AMimagepngNov2420251102019059AMhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/image-png-Nov-24-2025-11-02-18-7550-AM.pngimagepngNov2420251102187550AMimagepngNov2420251102187550AM2025-11-24https://faq.patchwork.health/as-an-agency-user-how-do-i-manage-an-agency-workers-mandatory-documents2026-02-27https://faq.patchwork.health/im-unable-to-see-my-organisation-on-the-list2026-02-27https://faq.patchwork.health/migrated/how-do-i-manage-time-off-in-lieuhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Screenshot%202025-03-31%20at%2012-02-31%E2%80%AFPM-png.pngScreenshot20250331at120231PMpngScreenshot20250331at120231PMpnghttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Screenshot%202025-03-31%20at%2012-06-26%E2%80%AFPM-png.pngScreenshot20250331at120626PMpngScreenshot20250331at120626PMpnghttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic312025-11-19https://faq.patchwork.health/migrated/how-do-i-adjust-an-agency-shift-once-its-processed-for-payrollhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic312025-03-20https://faq.patchwork.health/i-havent-received-a-verification-email-after-registering.-what-do-i-do2026-02-27https://faq.patchwork.health/migrated/what-shifts-can-workers-request-to-swaphttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic312024-10-03https://faq.patchwork.health/how-will-i-receive-notification-when-a-bank-shift-is-booked-or-applied-for2026-02-27https://faq.patchwork.health/a-shift-on-patchwork2026-02-27https://faq.patchwork.health/migrated/as-an-agency-worker-how-do-i-obtain-sign-off-for-my-shiftshttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Screenshot%202024-02-29%20at%2009.43.25.pngScreenshot20240229at094325Screenshot20240229at094325https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Screenshot%202024-02-29%20at%2009.42.37.pngScreenshot20240229at094237Screenshot20240229at094237https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller22025-02-17https://faq.patchwork.health/how-do-i-book-into-shifts2026-02-27https://faq.patchwork.health/how-do-i-navigate-the-single-worker-view2026-02-27https://faq.patchwork.health/how-do-i-post-multiple-shifts2026-02-27https://faq.patchwork.health/migrated/how-do-i-view-activities-by-day-1https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/image%20(7).pngimage7image7https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Activity%20View%20HD%200124.pngActivityViewHD0124ActivityViewHD0124https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Screenshot%202023-04-12%20at%2012.03.06.pngScreenshot20230412at120306Screenshot20230412at120306https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller22025-11-19https://faq.patchwork.health/as-a-worker-how-do-i-submit-an-expense-claim2026-02-27https://faq.patchwork.health/migrated/how-do-i-remove-a-worker-from-a-shifthttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic312025-11-19https://faq.patchwork.health/the-doctor-has-added-their-colleagues-for-feedback-but-the-list-is-still-pending.-why2026-02-27https://faq.patchwork.health/can-i-automatically-send-a-shift-to-agency2026-02-27https://faq.patchwork.health/what-shifts-can-workers-request-to-swap2026-02-27https://faq.patchwork.health/how-do-i-manage-pay-as-compensation2026-02-27https://faq.patchwork.health/i-am-not-receiving-leave-requests2026-02-27https://faq.patchwork.health/how-do-i-add-my-msf360-report-to-my-appraisal2026-02-27https://faq.patchwork.health/shift-audit-trail2026-02-27https://faq.patchwork.health/can-i-view-shifts-from-other-rosters2026-02-27https://faq.patchwork.health/cancel-a-worker-from-a-shift2026-02-27https://faq.patchwork.health/how-do-i-set-up-a-pin-to-sign-off-timesheets2026-02-27https://faq.patchwork.health/how-do-i-end-date-a-worker-on-roster2026-02-27https://faq.patchwork.health/how-to-shortlist-agency-proposals2026-02-27https://faq.patchwork.health/enhanced-appraiser-matching-tools2026-02-27https://faq.patchwork.health/migrated/how-do-i-assign-shifts-to-workers-1https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller22025-03-20https://faq.patchwork.health/migrated/minimum-enforced-breakshttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller22025-11-25https://faq.patchwork.health/migrated/how-do-i-adjust-my-notification-preferenceshttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/IMG_2604.pngIMG2604IMG2604https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/IMG_2531.pngIMG2531IMG2531https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/IMG_2532.pngIMG2532IMG2532https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic312024-04-18https://faq.patchwork.health/how-do-i-sign-off-a-completed-shift-for-a-worker-duplicate2026-02-27https://faq.patchwork.health/how-to-process-shifts-for-payment2026-02-27https://faq.patchwork.health/migrated/how-do-i-set-up-shift-swappinghttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic312025-11-19https://faq.patchwork.health/migrated/how-do-i-view-a-workers-shift-by-day-1https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/rotageneralworkerview.pngrotageneralworkerviewrotageneralworkerviewhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/rota%20single%20worker%20view.pngrotasingleworkerviewrotasingleworkerview2025-11-19https://faq.patchwork.health/migrated/what-if-i-cant-see-any-shifts-on-the-apphttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic312025-11-25https://faq.patchwork.health/migrated/why-cant-i-approve-a-swap-requesthttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller22024-10-03https://faq.patchwork.health/how-do-i-view-a-workers-shift-by-day-12026-02-27https://faq.patchwork.health/how-do-i-request-a-change-to-the-minimum-amount-of-colleagues-required-for-feedback2026-02-27https://faq.patchwork.health/migrated/how-do-i-a-workerhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic312025-04-03https://faq.patchwork.health/migrated/how-do-i-join-an-organisationhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Screenshot%202023-01-10%20at%2016-53-02-png.pngScreenshot20230110at165302pngScreenshot20230110at165302png2023-09-25https://faq.patchwork.health/migrated/how-do-i-create-a-sitehttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller22023-11-28https://faq.patchwork.health/as-an-agency-worker-how-do-i-obtain-sign-off-for-my-shifts2026-02-27https://faq.patchwork.health/migrated/how-do-i-navigate-the-single-worker-viewhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller22025-11-19https://faq.patchwork.health/how-do-i-update-a-workers-details-in-superhub2026-02-27https://faq.patchwork.health/migrated/troubleshooting-login-for-patchwork-insightshttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/Help%20Centre%20images/Reporting/Cropped/Patchwork%20Insights%20-%20change%20location.pngPatchworkInsightschangelocationPatchworkInsightschangelocationhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/Patchwork%20Insights%20-%20forgotten%20password.pngPatchworkInsightsforgottenpasswordPatchworkInsightsforgottenpasswordhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/Help%20Centre%20images/Reporting/Patchwork%20Insights%20-%20add%20password.pngPatchworkInsightsaddpasswordPatchworkInsightsaddpasswordhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/Help%20Centre%20images/Reporting/Cropped/Patchwork%20Insights%20-%20security%20check.pngPatchworkInsightssecuritycheckPatchworkInsightssecuritycheckhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/Help%20Centre%20images/Reporting/Cropped/Patchwork%20Insights%20-%20reset%20password%20email.pngPatchworkInsightsresetpasswordemailPatchworkInsightsresetpasswordemailhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/Help%20Centre%20images/Reporting/Cropped/Patchwork%20Insights%20-%20wrong%20details.pngPatchworkInsightswrongdetailsPatchworkInsightswrongdetails2025-10-26https://faq.patchwork.health/how-do-i-request-annual-leave2026-02-27https://faq.patchwork.health/exporting-data-from-patchwork-insights2026-02-27https://faq.patchwork.health/how-do-i-request-sign-off-for-on-call-shifts2026-02-27https://faq.patchwork.health/how-do-i-add-a-worker-to-a-shift-activity-on-the-rota2026-02-27https://faq.patchwork.health/how-can-i-create-new-activity-types-for-activity-creation2026-02-27https://faq.patchwork.health/who-do-i-contact-regarding-queries2026-02-27https://faq.patchwork.health/migrated/how-do-i-update-a-workers-details-in-superhubhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller22025-11-19https://faq.patchwork.health/migrated/how-do-i-edit-a-block-of-shiftshttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Screenshot%202024-04-12%20at%2013.02.09.pngScreenshot20240412at130209Screenshot20240412at130209https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Screenshot%202024-04-12%20at%2011.29.44-1.pngScreenshot20240412at1129441Screenshot20240412at11294412025-03-20https://faq.patchwork.health/staff-bank-contact-details2026-02-27https://faq.patchwork.health/migrated/joining-the-north-west-london-collaborative-bank-for-nursing-midwifery-hcahttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller22025-07-14https://faq.patchwork.health/migrated/how-do-i-login-to-patchwork-insights-1https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/Help%20Centre%20images/Reporting/Cropped/Patchwork%20Insights%20-%20change%20location.pngPatchworkInsightschangelocationPatchworkInsightschangelocationhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/Patchwork%20Insights%20-%20sign%20in%20-%20cropped.pngPatchworkInsightssignincroppedPatchworkInsightssignincropped2025-11-25https://faq.patchwork.health/migrated/how-do-i-add-a-retrospective-blockhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic31https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller22024-04-12https://faq.patchwork.health/migrated/how-do-i-suspend-a-workerhttps://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Help%20Centre%20White%20Banner%20Smaller%20(2).pngHelpCentreWhiteBannerSmaller2HelpCentreWhiteBannerSmaller2https://7043967.fs1.hubspotusercontent-na1.net/hubfs/7043967/zArchive/Profile%20Pic%20(3)-1.pngProfilePic31ProfilePic312025-04-03