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As a worker, how do I submit an expense claim?

Learn how to submit an expense claim. Please note, this only applies to organisations utilising the expense feature.

An expense claim allows Bank and Agency workers to request reimbursement for approved costs related to their shifts. Use this process to submit and track your claims through the Patchwork web app.

To submit an expense claim, you must:

  • Be a Bank or Agency worker with at least one booked or completed shift.

Submitting a claim as a worker

  1. Log in to the Patchwork web app and open your shift via Timesheet Submission or Shift Flows.
  2. Click Make Expense Claim.
  3. Enter a description of the expense and attach any supporting evidence required (for example, a receipt or invoice).
  4. Review the claim details and click Submit to send it for processing.

    Note: Once submitted, your expense claim will be reviewed by your organisation's approver. You will be notified of the outcome via the Patchwork app or by email.