How do I approve a swap request?

Learn about approving swap requests

Once you have reviewed a swap and are happy with the proposed outcome, press “Accept swap”. Upon doing so, the worker’s schedule and the roster will be updated and the worker will be notified by email. Swapped shifts will have an icon clearly displayed on the roster so you can easily see which shifts have been swapped.

The shift swap event will also be captured in the audit trail on the affected shifts

If you do not wish to accept the proposed swap request then you can decline the swap request and the worker(s) will be notified of your decision.