Your shift can be signed off as soon as it is completed, either in-app or remotely. To sign off a shift, navigate to Timesheets, select the shift under the To Sign-Off tab, and have an authoriser confirm with their digital signature or PIN. This step confirms your attendance; shift approval is then completed by the relevant department.
How do I sign off a shift in the app?
If your organisation/department has enabled in-app sign-off, follow these steps:
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Navigate to ‘Timesheets’ from the menu tab at the bottom of the screen.
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Under the ‘To Sign-Off’ tab, select the shift that you wish to sign off.
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To sign off multiple shifts for the same department, select each shift you wish to include, then tap Sign Off Selected.Sign Off Selected'
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This creates an e-timesheet for each selected shift, which must be filled out by an authoriser.
- Hand your phone to the relevant authoriser.
The authoriser selects their details from the Choose Authoriser list, inputs a digital signature or PIN as prompted, and taps Sign Off.
The authoriser will then select their details from the 'Choose Authoriser' list, input a digital signature or PIN as prompted, and select 'Sign Off'
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A receipt of shift authorisation will be sent to both you (the worker) and the authoriser.
What if there is no one available for sign-off at the end of my shift?
There are a few options available to you:
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Request remote sign-off - this will send an alert to the department requesting them to sign the shift off remotely.
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Have the shift signed off via the app when you’re next doing a shift within the department.
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Email the department manager or lead who can manually sign the shift off for you, ensuring you include the shift ID in the email.
How do I amend my shift times at sign-off?
If you need to amend the start or end time of your shift, you can do so on the sign-off screen before submitting. A reason for the amendment must be provided in the free text box.
Please note: Some organisations enforce a mandatory break, so please take this into account when requesting sign-off.
How does remote sign-off work?
Remote sign-off sends an automatic request to the relevant team, who will accept or reject the timesheet including any amended hours. You will receive a confirmation email detailing the agreed hours. Select this option if your department does not use in-app sign-off via the mobile app.
