How do I request a shift?

Learn how to request shifts using Patchwork.

To request a shift for your department use the 'Request Shift' tab on the Patchwork Bank hub. This will display the following screen:

💡Remember, any shift you request on the hub will be reflected in the Patchwork mobile and desktop app for clinicians.

Steps to request a shift

  1. Select 'Hourly' or 'Sessional'

  2. Select the site, department and reason for booking (e.g. vacancy)

  3. Select the staff group, grade and the number of shifts required

  4. If the shift has been agreed with a clinician outside of Patchwork, assign the clinician from the dropdown list. If the shift is vacant, skip this step

  5. Select the shift date(s) and start & finish time

  6. Optional: Add notes into worker notes - these notes will be visible to the clinician in their mobile app

  7. Optional: Add notes into admin notes to communicate information on the shift - only users who have access to the Hub will be able to view these

  8. Review the shift details and once you are happy, click 'Submit Shift'. The shift will now be visible in the clinician's mobile/desktop app

💡You can request multiple shifts with the same shift pattern (e.g. 8am-5pm) simultaneously by selecting multiple dates on the calendar pop out.

💡If you can't see sessional shifts as an option within the modal, please contact your temporary staffing team manager. 

The cost centre is automatically pulled through when the department is selected. Use the 'Override Default' toggle to change the cost centre (e.g. when there is cross-cover between departments).