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How do I review and approve/reject an exception report?
Learn how to approve/reject an exception report so that it can be processed.
To review and approve/reject an exception report, please follow the below steps outlined in the video or follow the written instructions below:
- In the Patchwork Rota hub, select 'Home'
- Any exception reports that you’re authorised to review will show in the exception reports task tray
- Click on any exception report to view the details
- Approvers can choose to either:
- Approve the exception report and compensation
- Approve the exception report and adjust compensation
- Reject the exception report
💡You will receive email notifications for exception reports, which will include a link to take you directly to the report.
💡Once you have approved/rejected the exception report, the worker will be notified.
💡 Not receiving notification of relevant exception reports? Contact your in-house system administrator for access to other departments.