This article will provide an overview of how to block a worker from booking into any future shifts.
Who can block workers?
Only portal administrator account holders are able to block workers.
When would I need to use this feature?
Below are some potential reasons for blocking a worker:
- A worker's training has expired
- A worker is being issued a new ESR
- Any other pending investigation
When a worker's account is blocked, they will no longer be permitted to apply to shifts on the app.
How to block a worker
- Open the 'Staff' tab on menu > Select 'View All Staff' > Select 'User Profile' > Select 'Block Worker'
- You will then be promoted to input the following information:
- Message to be sent to the worker in regards to why they are being blocked from booking shifts
- Admin note in regards to the account block
3. Click 'Block Worker' to confirm changes
The worker will then be marked as suspended on the portal and will no notified that they are no longer able to book shifts.