This article will provide an overview of how to block a worker from booking into any future shifts.
Who can block workers?
Only portal administrator account holders with the relevant permission are able to block workers.
When would I need to use this feature?
Below are some potential reasons for blocking a worker:
- A worker's training has expired
- A worker is being issued a new ESR
- Any other pending investigation
When a worker's account is blocked, they will no longer be permitted to apply to shift vacancies on the app.
How to block a worker?
- Open the 'Staff' tab on menu > Select 'View All' > Find relevant worker profile > Click 3 dot menu > Select 'Block from organisation bank'
- You will then be promoted to input the following information:
- Worker block reason - the worker will receive this message by email detailing why they are being blocked from booking shifts
- Employer note - The administrator note providing the rationale for blocking the worker
3. Click 'Block worker' to confirm changes
- The worker will then be marked as blocked on the portal and will be notified that they are no longer able to book shifts.
The worker can also be blocked from their worker profile directly:
- Click 3 dot menu > Edit > Bank > Employer
- Find Block/unblock section and repeat above steps 2 and 3