How to Manage and Update Doctor Documents in Patchwork

Manage and update doctor documents (for workers)

• Workers can review and update their own employment documents and mandatory documents via the self‑service help pages:
  • How can I review my employment documents? — https://faq.patchwork.health/how-can-i-review-my-bank-documents
  • As a worker, how do I upload my mandatory documents? — https://faq.patchwork.health/as-a-worker-how-do-i-upload-my-mandatory-documents

Manage and update doctor documents (for administrators)

• Administrators with access to the workers list can open a worker's profile and use the Documents tab to upload or replace documents for that doctor where the upload option is available.
• If the Documents tab shows an upload option, you may be able to update documents directly from the doctor's profile in the workers list.

What Patchwork Customer Care cannot do

• Patchwork Customer Care staff are unable to log into a worker’s profile to update documents on the worker’s behalf.

If you have admin access and wish to view the workers documents, go to the workers list:

1. • Open the doctor’s profile.
   • Select the Documents tab and use the upload option if present to update documents for the doctor.