Agency Manager for managers and agencies
For shift management
- How do I adjust an agency shift once it's payroll status?
- Why is an agency booking showing as provisional?
- How do I manage agency proposals and shortlisting?
- How do I sign-off a completed shift for a worker? (Agency)
- How do I sign off an outstanding timesheet that has amended hours? (Agency)
- How do I recall a shift from agency within the Patchwork Bank portal?
- How do I send a shift to agency from the Patchwork Bank portal?
- An agency shift journey through Patchwork
- Within the Patchwork Bank Portal, how do I review an agency proposal shift?
I'm an Agency
- As an agency user, how do I cancel a worker from a shift?
- As an agency user, how do I revoke a proposed worker from a shift?
- As an agency user, how do I propose a worker for a shift?
- As an agency user, how do I create a new agency worker?
- As an agency user, how do I create a user account for someone at my organisation?
- How do I resolve the Invalid NI number error when adding an agency worker?
- Why am I not able to see a block?
- How do I resolve the 'NI Number doesn't match' error when adding an agency worker?
- How do I resend the agency worker activation email?
- How do I approve shifts for payment? (Agency)
- As an agency user, how do I manage an agency worker’s mandatory documents?