Bank for managers
Collaborative Bank
Agency Management
For recruitment
For shift management
- How do I request a shift?
- How do I sign off an outstanding timesheet that has amended hours?
- How will I receive notification when a bank shift is booked, or applied for?
- How can workers be booked onto shifts?
- How do I post multiple shifts?
- How do I approve or reject a worker?
- How do I post a shift with a pre-assigned worker?
- How do I assign a worker to multiple shifts at once?
- How do I change the details of a shift?
- How do I sign-off a completed shift for a worker?
- How do I cancel shifts?
- How do I post a shift retrospectively?
- How do I view the shift audit trail?
- How does in-app authorisation work?
- I am a timesheet authoriser who is having problems with my PIN
- As a Patchwork Bank portal user, how do I assign shifts to agency workers?
- As a Patchwork Bank portal user, how do I shortlist agency proposals?
- What is a fraud declaration and why does a worker need to sign it
- How are on call shifts managed in Patchwork?
- 50% unsocial rule (NHS Wales)
- Can I automatically send a shift to agency?
- How do I amend shift details for a shift that has been signed-off or approved, but not yet paid?
- How do I approve shifts for payment?
- What are Itemised Payments and how do I use them?
- How do I set up a PIN to sign off timesheets?
- Adding Retrospective Shifts
- How do document checks impact shift bookings on the portal?