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- I'm an Agency
Why am I not able to see a block?
Learn troubleshooting tips for finding blocks
There are several reasons you might not be able to view a block in the Patchwork Agency Manager:
1) When entering the block ID, make sure to omit the 'B' at the beginning. The search function only recognizes numerical values.
2) The block's start date may be in the past. By default, the filter only shows upcoming blocks. To locate a block with a past start date, you will need to adjust the date filter. Click on the date filter and select a start date that is earlier than the block's actual start date, as illustrated below: